Nov 2, 2021 | Uncategorized
Company and Team Management Company management and Team management are concerned with doing the right things and focusing on what is important to achieve the future desired state. It is about evaluating where you are today and why and then deciding where you want to...
Jan 26, 2021 | Uncategorized
CMC Learning and Development tool Welcome to Online Learning and Development course. We hope this online tool will help you broaden your mind to always exceed your expectations and goals. START...
Dec 16, 2020 | Uncategorized
CMC Employee Selection Tool Selection process is finding and selecting the right person for the job now and in the future. This goes beyond the technique of conducting interviews and must create a good match between a new person, the candidate and the organization...
Dec 14, 2020 | Uncategorized
CMC’s Performance Management tool With this tool you will get to know how to focus on the things that really matter, identify strengths and weaknesses, set goals and achieve them in the finest possible way. The best alignment of your team ensures you continuous...
Dec 12, 2020 | Uncategorized
CMC’s On-boarding tool “They question people on their experience, their skills and education, but they never ask: ‘Are you slow?’ or ‘Are you prepared to change?’ “ – Claus Møller This toolbox is designed to help managers use the principles of...
Dec 11, 2020 | Uncategorized
Employeeship: Mobilising everyone’s energy to win Traditionally, a company’s problems and opportunities are seen through a manager’s eyes. Management literature is rich in descriptions of what it takes to be a good manager. It isn’t easy to...
Dec 10, 2020 | Uncategorized
Managerial Behaviour In this course, you can learn the essence of managerial behaviour and how to practice the three evergreens of management. Managerial behaviour consists of goal-setting, problem-solving and communication behaviours. Management is performed by...
Sep 24, 2020 | Uncategorized
Relationships (ES video) Good relationships are built by Putting People First – before systems, machines, and technology. Learn about the key principles for establishing and maintaining good relationships with your stakeholders – people who are important...
Sep 24, 2020 | Uncategorized
Quality Business Excellence Claus Møller’s quality process is a unique approach to exceeding the demands and expectations of the internal and external stakeholders and creating customer loyalty. START...
Sep 24, 2020 | Uncategorized
Productivity Business Excellence Productivity is about adding value in all activities at all levels. It is about getting a good return on investment of your resources: time, knowledge or money. Learn the principles of productivity process on personal, team and...
Sep 24, 2020 | Uncategorized
Personal productivity (ES video) Productivity is about adding value by investing your resources and achieving results. Review the essence of achieving results as a company, team or employee – in your personal and professional life. START...
Sep 24, 2020 | Uncategorized
Personal Quality Personal Quality is the basis for all other kinds of quality. Learn about the Personal Quality concept, and how to set high personal quality standards for yourself and others and meet or exceed the demands and expectations put on you by others and...
Sep 24, 2020 | Uncategorized
Personal Guarantee A tool to anticipate and prevent mistakes and win other people’s trust. START...
Sep 24, 2020 | Uncategorized
Leadership Excellence Leadership Excellence (LE) explains what it takes to create excellent leadership: managerial behaviour and Employeeship culture together. This course is an introductory course which introduces you to: the two components of the Leadership...
Sep 24, 2020 | Uncategorized
Emotional Business Excellence Learn about clear and concise concepts for establishing and maintaining good relations with stakeholders at all levels of the organisation permeated by trust. Learn about Emotional Intelligence at the personal, team and organisational...
Sep 19, 2020 | Uncategorized
A complaint is a gift This Claus Møller tool for customer service staff who deal with customers and their complaints and for developing an organisation’s complaints policy and complaints procedures. START...
Sep 18, 2020 | Uncategorized
Reaching for the stars Reaching for the stars is about Team Quality. This toolbox will help you develop 3 star Team Quality in any team in your organisation. It consists of: Reaching for the stars: A tool to develop 3 star quality Value Indicator A tool to help you...
Sep 18, 2020 | Uncategorized
General Business Excellence General Business Excellence course presents what it takes to excel in any business and achieve long-lasting business results. This is a FREE course. Register as a student to learn about the CMC’s General Business Excellence. If you...