Company and Team Management

Company and Team Management

AUTHOR: © CMC Strategic thinking isn’t about detailed tactics. It’s about an understanding of your business’ big picture. Strategic thinking is concerned with the ‘What to do’. By thinking strategically, you hope to focus on the things that are the right ones. Why...
CMC Learning and Development tool

CMC Learning and Development tool

AUTHOR: CMC Welcome to Online Learning and Development course. We hope this online tool will help you broaden your mind to always exceed your expectations and goals. START...
CMC Employee Selection Tool

CMC Employee Selection Tool

AUTHOR: CMC Selection process is finding and selecting the right person for the job now and in the future. This goes beyond the technique of conducting interviews and must create a good match between a new person, the candidate and the organization which creates the...
CMC’s Performance Management tool

CMC’s Performance Management tool

AUTHOR: CMC With this tool you will get to know how to focus on the things that really matter, identify strengths and weaknesses, set goals and achieve them in the finest possible way. The best alignment of your team ensures you continuous growth, increases...
CMC’s On-boarding tool

CMC’s On-boarding tool

AUTHOR: CMC “They question people on their experience, their skills and education, but they never ask: ‘Are you slow?’ or ‘Are you prepared to change?’ “ – Claus Møller This toolbox is designed to help managers use the principles of Practical Leadership,...
Employeeship: Mobilising everyone’s energy to win

Employeeship: Mobilising everyone’s energy to win

AUTHOR: CMC Traditionally, the problems and opportunities of a company are seen through the eyes of a manager. Management literature is rich in descriptions of what it takes to be a good manager. It is difficult to find descriptions of what it means to be a good staff...
Managerial Behaviour

Managerial Behaviour

Managersko vedenje je sestavljeno iz določanja vedenj postavljanja ciljev, reševanja problemov in sporazumevanja. Management izvajajo ljudje, posamezno ali v skupini, bistvo vodenja pa je vodstveno vedenje posameznika. V tem tečaju lahko spoznate bistvo tega, kaj je...
Relationships (ES video)

Relationships (ES video)

AUTHOR: CMC Good relationships are built by putting people first – before systems, machines, and technology. START...
Quality Business Excellence

Quality Business Excellence

AUTHOR: CMC Claus Møller’s quality process is a unique approach to exceeding the demands and expectations of the internal and external stakeholders and creating customer loyalty. START...
Productivity Business Excellence

Productivity Business Excellence

AUTHOR: CMC Productivity is about adding value. Learn the principles of productivity process on personal, team and company level. START...
Productivity (ES video)

Productivity (ES video)

AUTHOR: CMC Review the essence of how to achieve results, as a company, team or an employee – in your personal and in your professional life. START...
Personal Quality

Personal Quality

Personal Quality is the basis for all other kinds of quality. Learn about the Personal Quality concept, and how to set high personal quality standards for yourself and others and meet or exceed the demands and expectations put on you by others and yourself. START...
Personal Guarantee

Personal Guarantee

AUTHOR: CMC A tool to anticipate and prevent mistakes and win other people’s trust. START...
Leadership Excellence

Leadership Excellence

AUTHOR: CMC Leadership Excellence (LE) explains what it takes to create excellent leadership: managerial behaviour and Employeeship culture together. This course is an introductory course which introduces you to: the two components of the Leadership Excellence what...
Emotional Business Excellence

Emotional Business Excellence

AUTHOR: CMC Learn about clear and concise concepts for establishing and maintaining good relations with stakeholders at all levels of the organisation permeated by trust. START...
A complaint is a gift

A complaint is a gift

AUTHOR: CMC This Claus Møller tool for customer service staff who deal with customers and their complaints and for developing an organisation’s complaints policy and complaints procedures. START...
Reaching for the stars

Reaching for the stars

AUTHOR: CMC Reaching for the stars is about Team Quality. This toolbox will help you develop 3 star Team Quality in any team in your organisation. It consists of: Reaching for the stars: A tool to develop 3 star quality Value Indicator A tool to help you make...
General Business Excellence

General Business Excellence

General Business Excellence course presents what it takes to excel in any business and achieve long-lasting business results. This is a FREE course. Register as a student to learn about the CMC’s General Business Excellence. If you are already registered, please...
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