Sep 4, 2018 | Quality
An Introduction to Quality Business Excellence (QBE) Find out more about one of the pillars of our General Business Excellence concept, namely Quality Business Excellence. Quality Business Excellence happens when excellent quality is delivered at all three levels of...
Sep 23, 2016 | Quality
The Main Elements of Quality Development This is the third blog post about the quality concepts and programmes that Claus Møller have developed over the last 3 decades. Over the years he helped a wide range of service organisations (including British Airways, SAS,...
Sep 23, 2016 | Quality
Quality Standards This is the second of short articles on quality, giving you an insight into the basics of the quality concepts and programmes that Claus Møller developed. In this post we will focus on quality standards and their importance in implementing a quality...
Sep 18, 2016 | Quality
The Human Side of Quality This is the first in a series of small introductions to the various quality management concepts developed by Claus Møller. It gives a short introduction to the “Human Side of Quality”, which was the basis for the quality concepts...
Sep 18, 2016 | Quality
Quality – A Subject Close to My Heart For the past 40 years Claus Møller has been actually involved in quality development and improvement, and it is one of the topics for which I have received most acclaim for my management innovations. In 1990, the then... error: Alert: Content is protected !!
