Quality – A Subject Close to My Heart

by | Quality

For the past 40 years Claus Møller has been actually involved in quality development and improvement, and it is one of the topics for which I have received most acclaim for my management innovations. In 1990, the then Department of Trade and Industry in Britain named him as one of the world’s “quality gurus” for his work on developing an understanding of the need for taking into account the human factor in quality: the “Human Side of Quality”, and, in particular, for my concept “Personal Quality”. The idea behind it is that quality starts at the individual level and without good personal quality, you cannot have good team or organisational quality. This was probably one of the finest accolades of his career, particularly as only three people are mentioned in the new wave: Philip Crosby, Tom Peters and Claus Møller. If you would like to find out more about all of the quality gurus and an overview of their quality concepts, you can read the full article by Professor Tony Bendell here (PDF format).

Over the next few weeks, we will start sharing some of the ideas about Claus Møller’s various quality concepts with you in a series of blog posts about quality at all levels of the organisation.

If you would like to find out more about these concepts after reading the blogs, please contact us ([email protected] or [email protected]) to find out more about how we can help your organisation and teams develop their quality through seminars and consultancy. Soon you will also be able to purchase eBook versions of all of the publications on quality for instant download. I hope you enjoy the article series and, as always, I look forward to receiving your feedback and comments.

Aktualno v jeseni!

4 vrhunske delavnice za izoblikovanje odpornega managementa in odličnosti delovanja na vseh delovnih mestih.

Za koga? Za menedžerje, vodje kadrovskih služb, vodje timov, ključne zaposlene.

19. oktober 2022

POSLOVNA ODLIČNOST PRODUKTIVNOSTI

Ustvarite pregled in nadzor za doseganje rezultatov.

  • Vodenje sebe in drugih za doseganje dodane vrednosti
  • Veliko dobrih nasvetov in uporabnih tehnik upravljanja s časom
  • Zmanjšajte stres in lažje dosegajte kakovostne rezultate na vseh področjih življenja.

S tem programom boste lažje ustvarjali pregled nad pomembnimi stvarmi za doseganje rezultatov v organizaciji in prinesli red v delovanje tima in posameznika.

26. oktober 2022

MANAGERSKO VEDENJE

Ključni koncepti upravljanja za implementacijo in doseganje ciljev.

Spoznajte:

  • ključne vloge zaposlenih v delovnem okolju
  • upravljanje ciljev in uspešnosti,
  • izboljšajte delegiranje.
  • uporabljajte učinkovite tehnike sporazumevanja in jih združite z digitalnimi orodji.

Če ljudje ne izvajajo uspešnega menedžmenta, ne morejo uresničiti vrednosti, ki jo želijo in načrtujejo in pričakovanj svojih uporabnikov.

9. november 2022

Odličnost voditeljstva

Kdo je dober zaposlen? Kaj naredi zaposlene odlične in kako voditi odlične sodelavce?

Ste z vašim timom ugotovili:

  • zakaj biti vodja ni bolj pomembno kot biti menedžer?
  • zakaj je strokovnost zaposlenih nedeljiva z njihovim vodenjem?
  • kaj je vloga vodij timov in vodij podjetij?

Odličnost vodenja pomeni biti hkrati vodja in menedžer, in obojega se lahko priuči vsakdo.

Izvedite bistvo in ga prenesite v svoje podjetje! Enako boste lahko naredili na drugih področjih: kot dober partner, prijatelj, državljan.

16. november 2022

Poslovna odličnost odnosov

Zaupanje notranjih in zunanjih deležnikov.

  • Jasen in nedvoumen model za razvijanje odnosov.
  • Principi čustvene inteligentnosti in čustveno inteligentne organizacije.
  • Izboljševanje zahtevnih odnosov v timu in z drugimi v podjetju, ter timi in ljudmi v okolju podjetja.

Pridobite nekaj spretnosti in zavedanja, s katerimi zgradite odličnost v odnosih.

Vas zanima več?

Pošljite nam vprašanje in pomagali vam bomo poiskati najboljše predloge za vaše podjetje.

Želite prejemati zanimive članke in novice? 

Claus Møller Consulting

Pridružite se nam!

error: Alert: Content is protected !!