Oct 18, 2022 | Management, Relationships
Thinking that human capital is purely about HRM is an overly simplistic and insufficient view. Human capital is about the whole organisation’s myriads of connections with other people. Claus Møller’s definition of human capital is about employees’...
Mar 25, 2021 | Relationships
Claus Møller met one of pioneers in the topic of Emotional Intelligence, Reuven Bar-On, in Chicago at the first international Conference of Emotional Intelligence in the Workplace in September 1999. More than just a simple encounter between two people, this was the...
Sep 4, 2018 | Relationships
The EBE model is part of Claus Møller’s model General Business Excellence (GBE) – the 12 windows model. RELATIONSHIPS is not a management fad but an evergreen concept essential for the survival and growth of any business. Relationships means building and maintaining...
Aug 24, 2018 | Leadership, Productivity, Quality, Relationships
Business Excellence (BE) builds on two different kinds of excellence: Professional Business Excellence (PBE) and General Business Excellence (GBE). Professional Business Excellence PBE implies that you know the business you are in and you realise what it takes to...