PG – Introduction

In this course you will learn about the basics of the Claus Møller’s concept Personal Guarantee. It is closely linked with the Personal Quality and is advised to review it before going into the Personal Guarantee theme. You will learn about: – the importance of...

PQ – Introduction

In this course you will learn about Personal Quarantee. Personal Quality is about meeting the demands and expectations of other people and of yourself. It deals with confidence in people. You will learn about Personal quality standards Factors which influence your...

QBE Conclusion

Thank you! You just finished reviewing the content of the Quatliy Business Excellence module. You learned about the five kinds of quality, the distinction between the hard and the soft side of quality and that there are two levels of each quality – the Actual...