PRIVATE
Private

Course Features



  • Lessons 16
  • Quizzes 0
  • Assignments 0
  • Discussions 0
  • Duration Unlimited
  • Students 58
  • Certificates No
  • Badges No

Reaching for the stars is about Team Quality. This toolbox will help you develop 3 star Team Quality in any team in your organisation.
It consists of:

  • Reaching for the stars – A tool to develop 3 star quality
  • Value Indicator – A tool to help you make assessment of value in business activities
  • Quality Climate – An online test to help you determine the state of health of a team in any given moment

Who should use these tools?
Everyone – managers and employees together – just like everyone in an organisation helps establishing or abolishing high quality.

  • Welcome to CMC's Reaching for the stars toolbox

  • lesson
    Introduction and overview
    30 minutes
  • lesson
    Reaching for the stars toolbox
    30 minutes
  • lesson
    CMC quality concept
    30 minutes
  • lesson
    The human side of quality
    30 minutes
  • lesson
    Development of team quality
    30 minutes
  • lesson
    Quality standards
    30 minutes
  • lesson
    The main elements of quality development
    30 minutes
  • lesson
    Everybody should be involved
    30 minutes
  • Star Quality

  • lesson
    Th­e Star Quality Tool
    30 minutes
  • lesson
    1. Determine Quality Areas and Factors
    30 minutes
  • lesson
    2. Determine a Measuring Meth­od for Each­ Factor
    30 minutes
  • lesson
    3. Define th­e IP-level for Each­ Factor
    30 minutes
  • lesson
    4. Measure th­e AP-level for Each­ factor
    30 minutes
  • lesson
    5. Make a Quality Development Plan
    30 minutes
  • Value Indicator

  • lesson
    Value Indicator tool
    30 minutes
  • Quality Climate

  • lesson
    Quality Climate for organisations
    30 minutes