English
Course Features
- Lessons 16
- Quizzes 0
- Assignments 0
- Discussions 0
- Duration Unlimited
- Students 58
- Certificates No
- Badges No
Reaching for the stars is about Team Quality. This toolbox will help you develop 3 star Team Quality in any team in your organisation.
It consists of:
- Reaching for the stars – A tool to develop 3 star quality
- Value Indicator – A tool to help you make assessment of value in business activities
- Quality Climate – An online test to help you determine the state of health of a team in any given moment
Who should use these tools?
Everyone – managers and employees together – just like everyone in an organisation helps establishing or abolishing high quality.
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Welcome to CMC's Reaching for the stars toolbox
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lessonIntroduction and overview
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lessonReaching for the stars toolbox
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lessonCMC quality concept
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lessonThe human side of quality
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lessonDevelopment of team quality
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lessonQuality standards
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lessonThe main elements of quality development
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lessonEverybody should be involved
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Star Quality
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lessonThe Star Quality Tool
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lesson1. Determine Quality Areas and Factors
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lesson2. Determine a Measuring Method for Each Factor
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lesson3. Define the IP-level for Each Factor
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lesson4. Measure the AP-level for Each factor
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lesson5. Make a Quality Development Plan
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Value Indicator
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lessonValue Indicator tool
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Quality Climate
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lessonQuality Climate for organisations