Quotes

Over the years, Claus has come up with a number of golden nuggets in relation to management.

Below we have gathered a small selection of them. We hope that they will prove inspirational to you.

Leadership / Management

“I own the problem.”

“An incompetent manager treats minor tasks as major tasks – while major tasks do not get done at all.”

“Management is about turning a working situation into a learning situation.”

“The manager’s most important task is to develop his / her employees.”

Time Management / Productivity

“Time is the shortest of your resources, the only thing you cannot buy more of. Therefore, it is not a matter of getting more time but of making the best possible use of the time you have.”

“Time is the most democratic of all your resources. Everybody has the same available time at their disposal every day: 24 hours.”

“Time that passes never returns. That’s why it ought to be a crime to steal other people’s time.”

“Ignore problems that solve themselves. Delegate problems that others can solve. Do yourself what only you can do.”

“If you know what to do, you can be successful once. If you know why, you will always be successful.”

“You cannot eat an elephant in one mouthful. But you will succeed if you take one mouthful at a time.”

“Many would like eternal life… without even knowing how to spend the next weekend.”

“Planning does not limit creativity. It creates a foundation for it.”

“All planning starts with a clear definition of the goals you wish to achieve.”

“The art of personal planning is creating a link between available time and personal goals.”

“If you pack the boot of your car, you take the big things first – and fill in the gaps with small things, so as to fit more into your car. Do the same thing with minor tasks that occur during the day.”

“Too many people think that a period of waiting has to be spent waiting.”

“What you are doing right now ought to be controlled by your goals in the long-term.”

Relations / Emotional Intelligence

Of winners and losers

A loser says, “You misunderstand me”. A winner says, “I didn’t make myself clear”. A loser says, “It’s not my fault”. A winner says: “Let’s correct that mistake.” A loser emphasises: “I’m not going to change my mind”. A winner ascertains: “We obviously see it differently.”

 

Winner Statements

“I am not a victim of circumstance.” “I choose my own feelings.” “I make my own decisions on my time and my life”.

 

Others

“Everybody wants to be told they are good – and they will be good if they are told they are!”

“You will feel better about yourself if you give other people attention.”

“Loyalty is not obedience.”

“Only people with self-esteem and a feeling of power can take responsibility.”

“You are a company within a company, ‘Me Ltd.’ within ‘Us Ltd.’.”

“It is OK to disagree, but not OK not to say so.”

“When everyone is responsible, no one is responsible.”

“Organisations need people who choose to stay there, not people who have to stay there.”

“We see the world, not as It is, but as we are.”

“Learner learns what learner wants to learn.”

“Successful teams start with successful individuals.”

“Successful change processes include the Human Factor.”

Quality

“A complaint is a gift!”

“The most important certification is success with the customers.”

Life Management

“To choose not to choose, is also a choice.”

“Ordinary people can create extraordinary results.”

“Money, Meaning and Magic are what people want from life.”

“Taking responsibility is what it takes to create a meaningful life.”

“Any fool can do what they love. A clever fool can get people to pay them to do what they love.”

“The drive to learn is more basic than the drive to reproduce.”

“Luck occurs when your expectations and opportunities meet – so your expectations should be high.”

Change, Success and Other Things

“In the future, organisations will not just compete for customers, but also for human resources.”

“It is not possible for an organisation to be successful without success also on a personal level. For example in football, each player feels that if he wins, everybody wins.”

“They question people on their experience, their skills and education, but they never ask: ‘Are you slow?’ or ‘are you prepared to change?’ “