RFTS: The three success areas

The suc­cess of any organ­isation depends on how it func­tions, improves and innovates itself within the following three areas:

Claus Møller calls these three areas the evergreens of the organ­isation, because they will never become outdated. The three areas should be a permanent part of the goals of any organ­isation. They remain the same.

However, demands and expec­tations on them are con­stantly increased, and it is necessary to keep changing the way the goals are achieved. In order to meet the demands that the organisation is fac­ing, it is necessary to keep working con­stantly at finding better methods and tools to increase produc­tivity, improve relations and develop quality.

In order to ensure that all employees – managers and staff – con­tribute to the development within the three suc­cess areas, it is not sufficient to determine them on an organ­isation­al level. Each of the areas should also be dealt with on a team level (departmen­tal level) and on personal level. The suc­cess of the organ­isation depends on the produc­tivity, relations and quality in each team and in each department – and on the willingness and ability of all groups to align their efforts.

In order to ensure the suc­cess of the team, it is necessary to make a goal-oriented effort to improve within each of the three areas. Claus Møller has developed  methods and tools to improve produc­tivity, relations and quality for people, teams and organ­isations.