Reaching for the Stars

Claus Møller calls these three areas the evergreens of the organ­isation, because they will never become outdated. They should be a permanent part of the goals of any organ­isation and remain the same.

However, demands and expec­tations on them are con­stantly increased, and it is necessary to keep changing the way the goals are achieved. In order to meet the demands that the organisation is fac­ing, it is necessary to keep working con­stantly at finding better methods and tools to increase produc­tivity, improve relations and develop quality.

Team Productivity

A produc­tive team has clear goals and achieves these goals through the optimum use of resources. The goals are known and accepted by everyone in the team.

Team Relations

A team with good relations is a team in which the members are happy and inspired to do their best.

Team Quality

A team with a high quality level has clear quality goals which are known and accepted by its members. Everybody is committed to the quality process.

OPEN EACH TOOL:

1) Star Quality

2) Value Indicator

3) Quality Climate