Sep 24, 2020 | Uncategorized
AUTHOR: CMC Claus Møller’s quality process is a unique approach to exceeding the demands and expectations of the internal and external stakeholders and creating customer loyalty. START...
Sep 24, 2020 | Uncategorized
AUTHOR: CMC Learn how to set high personal quality standards for yourself and others, and meet or exceed the demands and expectations put on you by others and by yourself. START...
Sep 24, 2020 | Uncategorized
AUTHOR: CMC A tool to anticipate and prevent mistakes and win other people’s trust. START...
Sep 19, 2020 | Uncategorized
AUTHOR: CMC This Claus Møller tool for customer service staff who deal with customers and their complaints and for developing an organisation’s complaints policy and complaints procedures. START...
Sep 18, 2020 | Uncategorized
AUTHOR: CMC Reaching for the stars is about Team Quality. This toolbox will help you develop 3 star Team Quality in any team in your organisation. It consists of: Reaching for the stars: A tool to develop 3 star quality Value Indicator A tool to help you make...
