Quality

Learn how to create customer loyalty: so that customers come back – and not their complaints.

Private

PRIVATE

Reaching for the stars is about Team Quality. This course will help you develop 3 star team quality in any team.

Private

PRIVATE

Claus Møller’s quality process is a unique approach to exceeding the demands and expectations of the internal and external stakeholders and creating customer loyalty.

Private

PRIVATE

Learn how to set high personal quality standards for yourself and others, and meet or exceed the demands and expectations put on you by others and by yourself.

Private

PRIVATE

A tool to anticipate and prevent mistakes and win other people’s trust.

Private

PRIVATE

This Claus Møller’s tool for customer service staff who deal with customers and their complaints and for developing an organisation’s complaints policy and complaints procedures.

Private

PRIVATE